Frequently Asked Questions
Everything you need to know about your Venderby's shopping experience.
How long does shipping take?
We strive to process all orders within 24 hours. Delivery typically takes 2-5 business days depending on your location.
What is your return policy?
You can return your items within 14 days of receipt. All items must be in their original condition with tags attached to be eligible for a refund.
How do I find the right size?
Each product page features a specific size guide. We recommend checking these measurements against your own to ensure the perfect fit for our trousers and tops.
Which payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Can I change or cancel my order?
Because we process orders quickly, we can only make changes if the order has not yet been packed. Please contact our support team immediately if you need assistance.
Do you ship internationally?
Yes, Venderby's ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.